Sound is the rhythm of life. Have you ever thought of digital life without sound in it? Quite boring, isn’t it?
I’ve always emphasized the significance of some serious hardware from the house of Microsoft that can make you exploit the features and capabilities of Windows OS to the fullest. Despite having pre-installed latest features along with several options to download them from official websites, the conflicts between external hardware and Windows software may have detrimental issues to your audio and video performance.
Whenever Windows 10 users update their Operating system to the latest version, they admire a lot of amusing features. Regrettably, with annual big updates come unexpected new issues and the most common ones are related to your sound drivers. Such an issue can prevent users from enjoying videos, playing music, use certain apps or watching movies.
That’s not fun, because you won’t be able to hear anything from your speakers, especially when you trying to grasp the new features of the OS. SO, the only escape from this is to troubleshoot the issue.
Run the Audio Troubleshooter
Try implementing the Audio troubleshooter to get rid of the sound and audio issue. This tool gives you an all-around solution for automatic elimination of the issue.
To get started with Audio Troubleshooter:
- Go to the ‘Start Menu’ at the bottom left side of your page and type ‘Audio Troubleshooter’ in the search box.
- Select the option “Find and Fix Audio Playback Problem” from the drop-down list of results
- Click ‘Next’
- Choose an audio hardware device to troubleshoot the error when prompted such as Headphones and Speakers
If the problem still persists, then proceed to the next option
Repair your Audio Drivers
Try updating your Audio Drivers by following the below steps:
- Go to the ‘Start Menu’ and type ‘Device Manager’ in the search box, and then select it from the list of results.
- Select the Arrow icon located next to ‘Sound, Video and Game Controller’ to expand it
- Move your cursor to the sound card and click right on it and then go to the properties section
- Select ‘Update Driver’ from the driver tab
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If your system doesn’t have updates or Window doesn’t locate it in your system, then download the latest updates from Microsoft’s official website and go through the instructions on screen
Another method is to uninstall your audio drivers
- Click right on the audio driver from the ‘Device Manager’ and select ‘Uninstall’
- When you reboot your system, Windows will automatically reinstall sound drivers
If uninstalling the drivers doesn’t help, try implementing the generic audio drivers that come with Windows OS. Check out the steps to do so:
- Right-click on your audio driver from the ‘Device Manager’ option
- Select ‘Update Driver’ and then click ‘Browse my computer for driver software’
- In the next step, select ‘Let me pick device drivers on my computer’ and select ‘High definition Audio Device’ and click ‘Next’
- Follow the on-screen instruction to the driver installed on your system
There are some workarounds available that you can implement to get the issue out of your system. You can check cables and volume to ensure everything is in the right place. You can set default device on the ‘Playback’ tab, turn-off audio enhancements, try different audio formats, and many more.
However, if the problem still persists, you can seek expert guidance of Microsoft Customer Support executives.